1. Definition
"The Supplier", "We", "Us", "Our" means www.winningspirit2u.com.au (ABN 35 509 590 746).
"Purchaser" means the person ordering the goods.
"Goods" means the goods supplied by www.winningspirit2u.com.au.
"The Monies Due" includes the purchase price for the goods, delivery and freight charges, any extra packing charges and GST.
2. General
The only contractual terms which are binding upon the Supplier are those set forth herein or otherwise agreed to in writing by the Supplier and those which are imposed and cannot be excluded by law.
3. Orders
Orders shall only be processed by the Supplier based on payment of the order being made at the time of processing.
Items missing from orders delivered are to be put on back-order and dispatched when available, or the Supplier will refund in full the unit price for the missing item(s) only.
The Supplier has the sole legal right to determine to refund, back-order or supply new or replacement items on any order that is delivered with missing or incorrect items, at their discretion.
www.winningspirit2u.com.au will always endeavour to deliver the orders on time but, are not responsible or legally liable for any delays in delivery to the Purchaser.
3.1 Add/Remove/Change Items in an Order
We understand that circumstances can change, and you might need to adjust your order after it's been placed. However, once an order is "In Progress," we are generally unable to modify or cancel it. This is because our system efficiently moves orders to the next fulfilment stage to ensure the quickest possible processing.
If you need to add items to an order that is already "In Progress," please place a new order online. Please note that any additional orders will be subject to our standard shipping fee/s.
Should you need to cancel an order, please contact us directly for assistance.
4. Coupon codes
The Supplier does not issue refunds or any form of reimbursement to a purchaser who fails to apply a valid coupon code to an order.
A coupon code is only valid within it's specified terms of use or expiry date, invalid coupon codes will be rejected at the shopping cart or checkout page.
5. Prices and method of payment
Prices of goods are subject to periodic change.
Non stocked goods will be quoted accordingly.
The Suppliers payment terms are that payment shall be made by the Purchaser to the Supplier for all goods before dispatch.
6. Risk
Risk in the goods shall pass to the Purchaser at the date of dispatch and the Purchaser shall, if deemed necessary, insure all goods that are at its risk.
www.winningspirit2u.com.au accepts no risk liability on any order sent to a third party.
7. Turnaround time
We recommend allowing up to 10 - 15 Business days for the processing and dispatch of your order.
Please Note: Undercoated orders are generally delivered much quicker. Delivery may take longer for remote areas. You may receive your order in multiple shipments if the items have been dispatched from separate warehouses.